Tag: Migracion Colombia

Seeing the insult, not the silver lining

February 3, 2017

I had to apply for a new visa last week. It was three years since receiving my last visa and so I had forgotten about this particular niche of Colombian bureaucracy which is a jab-cross punch combination to anyone’s sanity.

As per usual, the process at the visa office was fairly straight-forward and civilised. You have your turn and a fairly comfortable seat to sit in while you wait for your number to come up and so begin the toing-and-froing with the officer who calls your number. However, once you get your visa you then get hit by the more powerful cross punch at Migracion Colombia, and this is where your day can go seriously downhill as you face unruly herds of foreigners, impatient and hungry children and battle to find a seat while you complete your visa registration and apply for a new cedula (identity card).

This is also where I made a beginner’s misstep that I really should have perfected by now.

On arrival at Migracion Colombia’s offices, a 10 minute walk from the visa office, I elbowed my way to the front door to gain entrance. After arbitrarily checking my bag, and more diligently checking my passport, the security guard asked me if I was pregnant and cast his eyes towards my stomach, whose size was enhanced by the knotted tie of my wrap dress. Stunned by this comment, that is only crude and an insult when it is on the wrong side of correct, I responded “No” and he let me through the door with a wave towards the darkened interior where the end of the line was lost somewhere in the crowd.

Only after squishing past him and seeing exactly how long the line was did I realise my error.

In Colombia in banks and public offices there are preferential lines for the disabled, the elderly and for pregnant women. When there are massive queues, having one of these priority client tickets is like having a winning raffle ticket, you wave it about madly to get up front and collect your prize before they draw another number out. I had been offered one of these and in all my naïve honesty I refused it, taking the guard’s comments as an insult rather than as a golden opportunity.

I spent the next 20 minutes in the queue to get my turn number kicking myself.

I spent the following 30 minutes waiting in the scrabble for the document check shaking my head at my stupidity.

And I spent the 2 hours and 45 minutes after that stewing over every tiny detail of that interaction with the guard as I saw other previously non-priority numbers had been upgraded to priority and catapulted ahead of me and as the officials took their lunch breaks leaving only a couple of desks open over two hours to process all these foreigner’s visa registrations, cedula applications and other varied processes.

I was tempted to get up and leave, but then once I’d gotten to a certain point of waiting, there was no return. So I sucked it up and instead of taking just the morning as I had planned for, it took almost my whole day and I arrived at work well beyond late, beaten, exhausted and hangry.

If I was a little smarter what would I have done better?

  1. Feigned pregnancy and taken the free priority pass
  2. Done the whole visa + cedula thing on a day other than Monday (at the beginning of the school year when there were dozens of the Ministry of Education’s volunteer English teachers’ visa applications being lodged)
  3. Separated the two processes, visa one day, registration and cedula the next. It also would have helped getting to Migracion Colombia for the visa registration and cedula process at the beginning of the day before the wave of new visa recipients come in from the visa office.

So this morning, as I planned to go pick up my new cedula, I thought about things a bit harder. I rode my bike to Migracion Colombia, grinning as I whizzed past all the cars in banked up, peak hour traffic and delighting in the beautiful morning sunshine. I arrived at 8:10am and the office was virtually empty of any clients, it even looked spacious in comparison to Monday week ago. I went straight to the window to pick up my shiny new cedula and within a minute I was skipping out the doors and getting on my bike again. Already the memory of the previous stressful experience at the same office fading away so that if I come back in another three years time, I’ll probably be in another charmed state and repeat all of my above mistakes again.

 

Desierto de Tatacoa, Colombia

A lesson in leaving Colombia with a minor

January 8, 2016
Desierto de Tatacoa, Colombia
It’s not quite Central America, but a new experience nonetheless. Desierto de Tatacoa, Colombia

Leaving Colombia and getting an exit stamp in the passport of a Colombian minor isn’t a straightforward process. Colombia has very stringent laws in place for travelling children, and rightly so to keep them safe from kidnapping or trafficking.

We  understand that our situation is a little more complex than some others as when a child leaves the country with only one parent, there are a lot more forms and processes to follow. Given that D’s mum doesn’t live in Colombia, matters are further complicated as we can’t get her to sign the Migracion Colombia permission form in the presence of a notary when we plan to travel.

With our sights set on taking D on international holidays, Edwin organised with D’s mum to get an escritura publica signed at the notary office when she was last in Colombia. The escritura publica is essentially a legal document that says that D can leave the country with Edwin for tourism purposes until he turns 18. Since it’s within D’s mum’s rights to annul this document and retract her permission at any time, we knew we had to get a copy from the notary’s office within 30 days of our departure date, which we duly did.

Rules, regulations and laws are prone to changing frequently, so rather than rely on our understanding of the requirements, Edwin went to the Migracion Colombia office in Calle 100 and spoke with a childen’s lawyer, showing her the documents we have. She said that all the documents were in order and that we would have no problems leaving the country with D. Edwin asked again if there was anything else we needed, and she said no, the escritura publica and his birth certificate were sufficient.

But it wasn’t.

After checking into our Christmas Day flight to El Salvador and lunching at Crepes and Waffles, we approached the immigration booth to get stamped out of Colombia, handing over passports, boarding passes, the escritura publica and D’s birth certificate. We knew something was up when the officer moved away to an office with our documents, and we started to get a sinking feeling.

When he came back he said we were missing a section validating the escritura publica and led us out of the quarantine area to the Migracion Colombia office beside the check in section of the terminal, handing over our documents to another officer.

We weren’t the only ones there in that office, and it appeared that all the cases were regarding children.

The officer explained that what we were missing was a nota de vigencia, a seal from the notary’s office saying that there was no amendment or annulment on record for the escritura publica. She showed us a copy of another traveller’s documents to explain what that was. What we had was a photocopy of the document from the notary’s records, and a notary’s authentication of that document. But no nota de vigencia.

The sinking feeling deepened into dread.

Edwin explained to the officer that he had gone to Migracion Colombia in Calle 100 just 10 days prior and was told his documents were in order by a Migracion Colombia official. Still there was nothing we could do, and the only thing the officer could do was include his claim in the report on the incident and encourage him to make a formal complaint at the office he had visited regarding the incorrect advice received.

So we were denied departure to Colombia because when we’d gotten the copy of the escritura publica, the notary hadn’t added the seal. Or maybe we were supposed to ask for a nota de vigencia instead, I’m still not clear.

With heavy hearts we left the office, spoke to the airline regarding our tickets and luggage and when we found out that the plane had to leave before we could get our bags, we took a taxi home to think about our options.

Before returning to the airport and after being able to process what had happened, we had devised a plan B. Given that it was Friday, we wouldn’t be able to get a nota de vigencia from the notary in Santa Marta until at least Tuesday, which would reduce the days we had to travel, and it would cost an extra US$150 per person with the difference in fare and the ticket penalty. We had our bags packed already so we decided to do a roadtrip instead, taking advantage of our time off to visit the South of Colombia which none of us had visited before.

The reality hit poor D – who was very excited about our trip and getting on an international flight – when we went back to the airport to collect our bags and he was glum until we got to our first stop at Desierto de Tatacoa the next afternoon.

I would hate for this to happen to you and ruin your holiday or travel plans, so here are my tips for reducing immigration heartache in Colombia with Colombian minors, which we will certainly be following  next time.

  1. If possible, check your documentation ahead of your flight with your port of departure. Next time we will be going to El Dorado Airport in Bogota to check our documents as they are the people that see these cases every day.
  2. Carry a copy, or even better multiple copies, of the child’s birth certificate. This is because the officers need to know who the parents are. We overheard another case in the airport where a 15 and 17 year old were travelling with both their parents and they didn’t have their birth certificates to prove that the two adults were their birth parents. The officers were prepared to accept scanned copies saved in an email, but the family didn’t have that either.
  3. If you are visiting multiple countries, take a copy of documentation to travel with the child for each country as Migracion Colombia keep the copies of your permission form (the per-trip authorisation by both parents – the Migracion Colombia website should have a template for download) or your escritura publica. I think they also keep the copy of the birth certificate.
  4. Make sure if you have an escritura publica authorising the child’s travel with a particular parent, that you get a nota de vigencia from the notary as well.
  5. As I’m not sure of the process if you are travelling with non-Colombian minors, you should check with Migracion Colombia what they need.

If you have any other tips or have a Colombian immigration experience to share, please feel free to leave a comment.